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Director of Financial Planning and Analysis

Director of Financial Planning and Analysis

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Despite pervasive connectivity in most urban areas in the United States, as of January 2015 the FCC estimated that nearly 55 million Americans across the country had no access to broadband services. USAC administers the $10 billion Universal Service Fund, which the FCC created to address serious gaps in needed coverage. We deliver funds through four programs (E-rate, Lifeline, Rural Healthcare and High Cost), to people and places who need it most – rural, hard-to-reach communities, low income households and schools and libraries who need access to facilitate learning. We are passionate about our universal service mission, and we are in the midst of transforming our organization to better support its realization.


The Director of FP&A reports directly to the Vice President of Finance and Chief Financial Officer and will have ownership of financial planning and analysis and be responsible for the creation and maintenance of financial models, forecasts, reports and Key Performance Indicators (KPIs).


This position will play a lead role in assessing operational and investment decisions and success criteria. The Director of FP&A is accountable for providing sound financial analysis to support development of the company’s overall business strategy, developing insightful information from the company’s internal accounting and financial reports, delivering executive level presentations, and synthesizing and articulating key findings for executive, operations and program management audiences.



  • Create and manage all necessary models/systems for the development of the annual business plan and rolling comprehensive financial forecasts
  • Conduct the operating planning process, incorporating sensitivity and risk analysis
  • Provide leadership in the creation, implementation and communication of financial information to the organization and programs to ensure easy access to most relevant information
  • Lead monthly and quarterly business reviews to analyze results and key information
  • Work with operating managers to define Key Performance Indicators used to measure overall operational performance
  • Guide and advise senior managers on actual versus budget expense management
  • Manage the KPI forecasting models, serving as the front end of the business forecasting process
  • Develop financial models to support strategic initiatives
  • Analyze complex financial information and reports to provide accurate and timely financial recommendations to management
  • Manage FP&A staff


  • Bachelor's Degree in Accounting, Finance or Economics required, MBA or higher degree a plus
  • 8+ years Corporate Financial Planning and Analysis experience;
  • 4+ years’ experience within a multi-tiered business at $1.0B+ revenue
  • Developing and applying concepts, practices and procedures of financial planning and analysis. Superior forecasting methods and techniques with advanced analytical and quantitative abilities
  • Ability to prepare, model, analyze and deliver financial information in a concise, professional and timely manner broadly across the organization (including the USAC Board)
  • Experience with corporate level planning, divisional and programs including forecasting balance sheet and cash flow
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Excellent financial modeling experience required

About USAC

The Universal Service Administrative Company is dedicated to achieving universal service. This important principle suggests that all Americans deserve accessible, affordable and pervasive telephone and high-speed broadband connectivity. Our non-profit company is in the midst of a dramatic transformation to ensure that we are configured to achieve this goal.


USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.

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