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Chief Executive Officer

Chief Executive Officer

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The Universal Service Administrative Company (USAC), a dynamic and growing not-for-profit corporation, seeks an accomplished, highly experienced and strategic senior executive to serve as its Chief Executive Officer (CEO). This role will support the USAC’s mission to help effectively and efficiently administer the FCC’s universal service programs.


Reporting to the Board, the CEO provides critical leadership, direction and management responsibility for USAC’s overall performance and all aspects of its activities and operations, including administration of the Universal Service programs and the Universal Service contribution and collection function.


The CEO is an officer of the corporation and a voting member of the Board and four of its six standing committees. This is an outstanding career opportunity for an individual interested in professional challenges in support of a public spiritedmission.


The CEO’s key responsibilities include:


• Provide leadership by working with the Board to develop and achieve the organization’s goals and objectives.
• Collaborate with the USAC leadership team to develop and implement plans for the operational infrastructure of systems, processes and personnel (including staff development) designed to achieve USAC’s objectives.
• Lead development and implementation of a strategic vision for USAC that recognizes its vital customer service oriented role to assist program beneficiaries and Universal Service contributors in understanding and successfully complying with FCCrequirements.
• Identify future, forward-looking and transformational opportunities and challenges for USAC’s fulfillment of its responsibilities and work with the Board and senior management team to keep all stakeholders informed of these developments.
• Maintain USAC’s integrity and manage relationships with the FCC, Congress, the stakeholder community, and the public.
• Lead and provide direction to USAC’s management team and staff in executing the corporation’s objectives within budget, solving business problems, identifying opportunities to improve corporate efficiency and effectiveness, preventing and detecting waste, fraud and abuse in the Universal Service programs, and provide responsiveness to FCC orders, regulations and directives.
• Lead USAC’s management team and staff in maintaining sound working relationships with the multiple stakeholders at the FCC with whom USAC routinely collaborates to achieve its mission, and ensure responsiveness to FCC orders, regulations and directives. Foster a culture of collaboration, support and trust across the two organizations. Maintain relationships with the Board of Directors ensuring it is fully informed of and engaged in key developments affecting the organization and the Universal Service programs.


The successful candidate will demonstrate a track record of excellent judgment and decision- making skills in a closely scrutinized, complex, results-oriented environment as well as vision, a continuous improvement philosophy, and the ability to analyze complex issues from a broad perspective, and anticipate/be prepared for change.


Required Skills
• Significant leadership experience gained through a commercial enterprise, government agency, military service, nonprofit, association, or foundation, including management of financial operation that disburses a large amount of funds.
• 10+ years of relevant experience, including 5+ years of experience in leadership roles overseeing a substantial staff and a sizeable operatingbudget.
• Track record of attracting, motivating, developing and retaining a high performing and diverse team.
• Proven experience and ability to lead, direct and guide an organization as well as the ability and judgment required to manage complex programs that are subject to public oversight by a diverse group of stakeholders.
• Significant experience working with federal, state, or local government entities.
• Outstanding interpersonal and communication skills, including demonstrated ability to work with all levels in and outside an organization with complex relationships.
• Strong leadership presence, combined with flexibility, patience, and ability to balance and accommodate competing interests and perspectives.
• Unquestioned integrity and professional ethics with a demonstrated commitment to transparency, diversity and public service.
• Significant experience in identifying, developing and deploying performance-oriented information technology organizations.


Desired Skills
• Working knowledge and experience with the telecommunications industry and the FCC.
• ΒΑ/ΒS required; graduate degree preferred, especially in management, finance, or operations.
• Experience working with a diverse, engaged governing board.
• Experience in audit, finance, information technology and/or internal controls.


If interested, please submit a cover letter with salary requirements and resume.  You will be contacted by Odgers Berndtson, the executive search we are working with.


USAC is an Equal Opportunity Employer.  No agencies please.

About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.

USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.
Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.

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