Program Analyst - Data Reporting

Posted Date 2 months ago(1/8/2018 9:10 AM)
# of Openings


We are currently seeking an experienced, dynamic and collaborative professional to serve as a Program Analyst within our Rural Health Care team.  Reporting to the Manager of Program Management you will:

  • Perform analysis to support FCC and RHC decision making and program management
  • Navigate multiple databases to understand data and to create consistent, efficient and accurate data retrieval process
  • Develop report narratives and conduct presentations to help stakeholders understand findings

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


Working in a creative and fast-paced environment, the Program Analyst will be responsible for compiling data from multiple sources to develop actionable insights and create accurate, informative reports for multiple audiences. Among others, your responsibilities will include the following:

  • Gathering requirements, developing, validating, and maintaining reports for internal and external stakeholders, including the FCC, while ensuring consistency and accuracy
  • Participating in system development processes with multiple USAC divisions to assess impacts on reports and accommodate changes in data structures
  • Developing and maintaining a thorough knowledge of RHC program procedures to support helpful reporting that promotes RHC program success
  • Identifying opportunities to capture and/or report new data to enhance analytic capabilities
  • Providing support for development and user acceptance testing of new tools and system features
  • Working closely with various internal and external stakeholders to deliver program success
  • Other duties, as assigned

About You


The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Rural Health Care team.

  • You have 3 or more years of experience using Microsoft Excel to develop reports
  • You have an advanced understanding of Excel and have performed complex data analysis using expert functions
  • You have 2 or more years of demonstrated experience with complex analysis projects and working in a professional project/program management environment
  • You have 3 or more years of researching and analyzing system data to create valuable reports and actionable insights
  • You are a problem solver with great attention to detail, can work with little supervision, multi-task, and learn quickly
  • You have strong interpersonal skills and the ability to work in high-pressure situations
  • You possess strong business writing skills, with experience communicating with all levels of employees
  • You are able to summarize and disseminate large amounts of data to different audiences
  • You have excellent analytical skills
  • You can manage multiple projects and meet deadlines while maintaining a high level of quality and accuracy
  • You are comfortable working as a self-motivated individual contributor and also as part of a team
  • You enjoy working in an open environment where every member shares equal weight in providing and implementing solutions
  • You have experience working in a fast paced and deadline driven environment
  • You have 3 to 4 years of experience performing duties similar to those listed above
  • You possess a Bachelor’s degree from an accredited institution in a related field

The following skills are desired:

  • You have experience in consolidating data from multiple platforms for analysis
  • You have experience in conducting analysis with data that is part of a system in a constant state of development
  • You have SQL skills
  • You have experience with analytic software/tools (ex: Tableau, Pentaho, Socrata)

About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


Additional information on USF programs can be found at: are/default.aspx


USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.




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