Vice President of Enterprise Portfolio Management

2 months ago(10/9/2017 4:14 PM)
# of Openings



The Universal Service Administrative Company (USAC), a dynamic and growing not-for-profit corporation, seeks an accomplished, highly experienced and strategic senior executive to serve as its Vice President of Enterprise Portfolio Management. This role will support the USAC’s mission to help effectively and efficiently administer the FCC’s universal service programs.


The VP of Enterprise Portfolio Management will report to USAC’s CEO and is responsible for providing leadership to:

1) a team focused on developing standard project management processes and tools

2) a team focused on embedding project management best practices into the Programs and divisions through consultative support

3) a team focused on providing data analytics and insights to a broad cross-section of the organization and,

4) a team focused on process and vendor management.


The ideal candidate for this position will have a mix of experience in enterprise-level program and project management, business process development, internal/external consulting and data analytics.


Position Responsibilities:

  • Leads planning, organization and management of an enterprise portfolio of projects.
  • Partners with executive sponsors and stakeholders across the portfolio of enterprise projects to support the use of project management best practices and tools to support project planning including, but not limited to project charters and scope statements, work breakdown structures, and schedules.
  • Analyzes the portfolio to assess resource conflicts/constraints, portfolio performance and the integration of effective risk management and change management practices.
  • Works closely with the business partners and subject matter experts across all divisions to ensure coordinated management of the enterprise portfolio.
  • Facilitates enterprise-wide business governance and processes to support prioritization and resource allocation.
  • Facilitates the implementation and ongoing management of business operations vendors through performance metrics, SLA's and contractual agreements
  • Manages team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, and ensure portfolio efficiency.
  • Analyzes, recommends, and develops business process work flows that reengineer the way work is done across the organization to improve effectiveness and efficiency.
  • Provides guidance to Data Strategy and Insights team to support the continued advancement of data analytics across the organization and with our external stakeholders.
  • Maintains an up-to-date knowledge of company strategic objectives and any legislative or regulatory changes that may impact the company portfolio of projects.
  • Performs special projects and other duties as assigned and required.


Position Requirements:

  • Education: College degree; business, clinical or other relevant field
  • Licensure:  Project Management Professional (PMP) certificate

Relevant Work Experience:  

  • Candidate will have at least 10 years of project management experience
  • Advanced degree preferred, either in business or another relevant field. 
  • The appropriate applicant will have high level tactical and strategic experience with demonstrated success in developing and executing on highly visible and sensitive organizational initiatives. 
  • Additionally, the role requires experience managing relationships across the company and with key customer, vendor and other stakeholders. 
  • At the VP level, this individual is expected to have a minimum of six to eight years’ previous experience managing personnel and providing formal and informal performance feedback; experience building and managing to key performance indicators a plus


Knowledge, Skills & Abilities:

  • The VP, Enterprise Portfolio Management uses program and project management, business and/or training to manage enterprise-wide work teams. 
  • Outstanding program and project management, communication and interpersonal skills, analytic savvy and presentation skills are necessary.
  • The VP, Enterprise Portfolio Management must be comfortable leveraging and influencing direct and indirect reports in order to accomplish goals. 


About USAC


Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.

USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.

Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


Additional information on USF programs can be found at: are/default.aspx



USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


To apply, please submit a cover letter and resumes, click the “Apply For This Job Online” button


USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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