Director of Data Strategy and Insights

1 month ago(12/22/2017 11:00 AM)
ID
2017-1960
# of Openings
1

Overview

We are seeking a data strategist and adviser, steward for improving data quality, and evangelist for the role that data can play in improving program performance, decision making and outcomes. Using data to improve effectiveness is essential to our organization’s ongoing transformation strategy; as such, this is a critical role with significant C-level visibility. You will be the organization’s primary advocate for best-in-class data governance, structure, availability and analysis.

Responsibilities

  • Serve as the primary interface to the Enterprise Data Services (EDS) function to ensure alignment between data infrastructure development and our data strategy
  • Collaborate and partner closely with USAC leadership and data analysts to guide the identification of data questions and hypothesis to support advancement of program goals and uncover new insights
  • Enable the adoption of data governance, data stewardship, and data capture/reporting standards to improve data quality and the insights obtained from analytics
  • Create a shared vision of data priorities with the FCC and serve as the primary liaison for enterprise data questions and needs from the FCC
  • Be a strategic partner with the product (or IT) leadership team, influencing corporate strategy and decisions through data and insights
  • Shape, establish and guide USAC’s data strategy roadmap and solutions from concept to execution
  • Transform and drive our use of data to support data-driven decision making
  • Develops and executes the overall strategy for data use in alignment with needs from internal and external stakeholders
  • Enables alignment between data strategy and technology to support program performance and business needs
  • Serves as a champion for performance measurement, open data, enterprise data analytics, data governance, and data quality
  • Implements and oversees the organization’s data stewardship model and policies to create accountability for the effective management of program data
  • Creates data analysis frameworks and a “learning agenda” to advance data competency within the organization
  • Collaborate and partner closely with USAC leadership and data analysts to guide the identification of data questions and hypothesis to support advancement of program goals and uncover new insights
  • Enable the adoption of data governance, data stewardship, and data capture/reporting standards to improve data quality and the insights obtained from analytics
  • Enables alignment between data strategy and technology to support program performance and business needs
  • Provides guidance to the Programs and other Divisions as they use data to assess performance and drive opportunities for improvement
  • Creates systems and processes for identifying ongoing data needs and opportunities
  • Builds a methodology for data governance and leverages best practices from related frameworks, including Federal guidelines and private sector best practices
  • Articulates the use cases for optimizing the use of data analytic tools to support business needs
  • Leads internal and external data-working groups
  • Engages with software developers, think tanks, other public “stakeholders” on open data initiatives
  • Collaborates closely with program data analytics staff and external vendors
  • Engages with external data scientists/developers, think tanks, other public “stakeholders” on open data initiatives

 

About You:

  • You have 10+ years of experience working in data analytics, including at least 3 years as a manager.
  • You follow latest thinking on emerging data analytic practices and have a strong network of data practitioners.
  • You can work collaboratively across organizations, developing creative solutions and aligning diverse viewpoints around goals.
  • Successful in, presenting ideas to senior management and developing their confidence and buy-in.
  • You have excellent written and verbal communication skills.
  • You have strong experience with the Microsoft Office suite (PowerPoint, Visio, Project, Word) and experience with business intelligence systems (R, Carto, Socrata, Platfora, Pentaho, Tableau, Datameer, Python).
  • You are passionate about helping Americans gain access to technology, and combine that passion with a love of data and teamwork.
  • Master’s degree or higher in mathematics, statistics, computer science or related field. 
  • Strong background with machine learning and experience in Big data
  • Proven track record of solving real world problems using Data Science technologies
  • Expertise in the telecommunications industry or a related industry a plus.

About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.

 

The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.

 

USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.

 

Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.

 

Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx

 

USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.

 

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

 

To apply, please submit a cover letter and resumes, click the “Apply For This Job Online” button

 

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.

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