We are currently seeking an experienced, dynamic and collaborative professional to serve as a Senior Telecom Industry Analyst within our Finance team. This person will perform USF Contributor education and outreach. Reporting to the Manager of Financial Operations you will provide subject matter expertise both in-house and externally on FCC rules and directives related to USF contributors, and will be the primary resource for reviewing complex audit responses and appeal decisions.
This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.
Working in a creative and fast-paced environment, the Senior Telecom Industry Analyst will be responsible for the comprehensive USF Contributor communication strategy, and for keeping current on industry trends both across the telecom population, and with specific companies whose product offerings affect the USF contribution base.. Among others, your responsibilities will include the following:
● Serving as an expert in the telecommunications industry, keeping current on trends in technology and product offerings that affect the USF contribution base
● Serving as the primary point of contact on issues associated with program compliance by providing education and guidance on programmatic issues both externally and internally
● Maintaining responsibility for all contributor appeals, including audit appeals reviews, research and draft administrative decision letters
● Coordinating regulatory and technical documentation to ensure that contributors remain compliant with their obligations to the USF
● Maintaining responsibility for defining, managing and documenting a communication strategy and library of responses to complex contributor inquiries, rooted in FCC rules, instructions, and directives
● Identifying and communicating emerging trends in contributor activity, monitoring industry news for important business status changes to particular companies, and new companies that will be required contributors
● Participating in the implementation of new contribution methodologies ordered by the FCC, such as changes to carriers’ reporting requirements, or the inclusion of new carriers (such as VoIP) to the revenue base
● Participating with key stakeholders within the Finance and Legal teams on problem solving and continuous improvements
● Assisting in the preparation of operational results reporting and analysis with other Financial Operations staff
● Researching and analyzing contributor disputes and providing appropriate resolutions
● Participating in the identification of non-compliant carriers including the preparation of Enforcement Referral packages to the FCC and referrals to Internal Audit
● Acting as Subject Matter Expert for the Internal Audit Division’s and FCC Office of Inspector General’s review of contributor revenue reporting compliance, reviewing audit findings and drafting responses
● Developing and implementing outreach and education strategies for USF contributors to ensure contributors have the required knowledge to successfully comply with FCC regulations and policy related to the USF. Addressing common audit findings, industry reporting trends, and mitigating contributor errors that impact the USF contribution base
● Working with the External Relations Division to leverage the latest tools in educating contributors.
The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Finance department.
● You are passionate about our mission to help Americans gain access to essential communications technology
● You are a problem solver with great attention to detail, can work with little supervision, multi-task, and learn quickly
● You have strong interpersonal skills and the ability to work in high-pressure situations
● You have 5 to 7 years of experience performing duties similar to those listed above
● You have 5 to 7 years working with project and performance management, business operations and process improvement
● You have 4 to 6 years of industry expertise and experience in the telecommunications regulatory environment
● You have strong knowledge of telecommunications products and technologies
● You have a strong working background in Excel, MS Word, and PowerPoint
● You possess a Bachelor degree from an accredited college or university (preferably in Finance, Accounting, Business Management, Legal, and/or Telecommunications)
Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.
The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.
USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.
Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.
Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx
USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.
USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.
To apply, please submit a cover letter and resumes, click the “Apply For This Job Online” button
USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.