• Senior Operations Analyst - Procurement

    Posted Date 1 month ago(3/21/2018 10:54 AM)
    # of Openings
  • Overview

    We are currently seeking an experienced, dynamic and collaborative professional to serve as a Senior Operations Analyst within our Procurement & Strategic Sourcing team.  Reporting to the Vice President of Procurement & Strategic Sourcing you will lead the efforts within the Procurement & Strategic Sourcing Group focused on operational performance, project management, risk management and remediation, data analytics and business intelligence optimization, systems implementation, and process documentation and improvement.  


    This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


    Working in a creative and fast-paced environment, the Senior Operations Analyst will work with USAC staff and vendors, he/she will develop detailed performance metrics and identify areas of opportunity to reduce cycle time, reduce costs and maximize operational performance while reducing risk. Among others, your responsibilities will include the following:


    • Leading continuous process improvement efforts (documenting and improving policies and procedures)
    • Managing data analytics and business intelligence activities for company and intercompany reporting (internal performance metrics, contract / vendor management, MOU requirements, Board Materials etc.)
    • Identifying, managing, and remediating risk associated with Procurement activities
    • Playing a key role in project management activities and implementation of new Spend Management system and processes supporting new system
    • Developing capacity / acquisition planning process and implementing a program to better understand potential resource constraints.


    About You


    The successful candidate will excel at operating in a diverse and fluid environment, and will serve as the business and technical level expert in analyzing operational data and producing reports.


    • You are passionate about our mission to help Americans gain access to essential communications technology
    • You are a problem solver with great attention to detail, can work with little supervision, multi-task, and learn quickly
    • You have strong interpersonal skills and the ability to work in high-pressure situations
    • You have 5 to 7 years of experience performing the duties outlined above in a professional environment
    • You have 4 or more years of demonstrated experience in optimizing business and operational processes and quality assurance
    • You have 3 or more years of experience with the development and management of outcome driven metrics as well as with leading matrixed teams of people focused on root cause analysis and identifying and resolving operational constraints
    • You possess a bachelor’s degree from an accredited institution in a related field


    The following is desired:

    • The ability to communicate well, both orally and in writing strongly desired
    • One year or more of experience collaborating with vendors or contractors
    • The ability to manage multiple tasks simultaneously
    • Excellent and proven organizational skills
    • One year or more of experience with major systems implementation projects

    About USAC

    Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


    To apply, please submit a cover letter and resumes, click the “Apply For This Job Online” button


    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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