• Director of Strategy and Insights

    Posted Date 1 month ago(4/23/2018 4:49 PM)
    # of Openings
  • Overview

    We are currently seeking an experienced, dynamic and collaborative professional to serve as the Director of Data Strategy and Insights within our Enterprise Portfolio Management team.  This person will serve as a data strategist/adviser, steward for improving data quality, and evangelist for the role that data can play in improving program performance, decision making and outcomes. Using data to improve effectiveness is essential to our organization’s ongoing transformation strategy; as such, this is a critical role with significant C-level visibility. Reporting to the Vice President, Enterprise Portfolio Management you will be the organization’s primary advocate for best-in-class data governance, structure, availability and analysis.


    This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


    Working in a creative and fast-paced environment, the Director of Data Strategy and Insights will develop and execute a long-term Enterprise Data Strategy across all USAC Programs and Support Groups. Among others, your responsibilities will include the following:


    • Leading the Data Analytics Team, which is focused on creating data tools and supporting a data driven culture across the USAC enterprise
    • Serving as the primary interface to the Enterprise Data Services (EDS) function to ensure alignment between data infrastructure development and our data strategy
    • Collaborating and partnering closely with USAC leadership and data analysts to guide the identification of data questions and hypothesis to support advancement of program goals and uncover new insights
    • Enabling the adoption of data governance, data stewardship, and data capture/reporting standards to improve data quality and the insights obtained from analytics
    • Creating a shared vision of data priorities with the FCC and serve as the primary liaison for enterprise data questions and needs from the FCC
    • Acting as a strategic partner with the product (or IT) leadership team, influencing corporate strategy and decisions through data and insights
    • Shaping, establishing and guiding USAC’s data strategy roadmap and solutions from concept to execution
    • Transforming and driving our use of data to support data-driven decision making
    • Developing and executing the overall strategy for data use in alignment with needs from internal and external stakeholders
    • Developing and Executing a USAC wide Dashboard standardization policy
    • Enabling alignment between data strategy and technology to support program performance and business needs
    • Serving as a champion for performance measurement, open data, enterprise data analytics, data governance, data quality, and GIS
    • Implementing and overseeing the organization’s data stewardship model and policies to create accountability for the effective management of program data
    • Creating data analysis frameworks and a “learning agenda” to advance data competency within the organization
    • Collaborating and partnering closely with USAC leadership and data analysts to guide the identification of data questions and hypothesis to support advancement of program goals and uncover new insights
    • Providing guidance to the Programs and other Divisions as they use data to assess performance and drive opportunities for improvement
    • Building a methodology for data governance and leverages best practices from related frameworks, including Federal guidelines and private sector best practices
    • Articulating the use cases for optimizing the use of data analytic tools to support business needs
    • Leading internal and external data-working groups
    • Engaging with software developers, think tanks, other public “stakeholders” on open data initiatives
    • Collaborating closely with program data analytics staff and external vendors
    • Engaging with external data scientists/developers, think tanks, other public “stakeholders” on open data initiatives


    About You


    The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial in advancing solutions through data science technologies.


    • You are passionate about our mission to help Americans gain access to essential communications technology
    • You are a problem solver with great attention to detail, can work with little supervision, multi-task, and learn quickly
    • You have strong interpersonal skills and the ability to work in high-pressure situations
    • You have 8 to 10 years of experience performing the duties outlined above in a professional environment
    • You have at least 5 to 7 years of direct management experience
    • You have 3 to 4 years of business leadership experience
    • You have 10+ years of experience working in data analytics
    • You follow the latest thinking on emerging data analytic practices and have a strong network of data practitioners
    • You can work collaboratively across organizations, developing creative solutions and aligning diverse viewpoints around goals
    • You have the ability to continually develop and improve one’s skill and knowledge to perform effectively and adapt to change in the workplace. Development occurs through a variety of learning opportunities, seeking feedback, and individual reflection
    • You can work effectively with others to achieve shared goals through cooperation, sharing knowledge, joint problem-solving, and celebrating success
    • You are successful in, presenting ideas to senior management and developing their confidence and buy-in.
    • You have excellent written and verbal communication skills
    • You have strong experience with the Microsoft Office suite and experience with business intelligence systems (R, Carto, Socrata, Platfora, Pentaho, Tableau, Datameer, Python)
    • You are passionate about helping Americans gain access to technology, and combine that passion with a love of data and teamwork
    • You have a strong background with machine learning and experience in Big data
    • You have a proven track record of solving real world problems using Data Science technologies
    • You have a Master’s degree or higher in mathematics, statistics, computer science or related field


    The following is desired:

    • Expertise in the telecommunications industry or a related industry

    About USAC

    USAC Overview

    Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


    To apply, please submit a cover letter and resumes, click the “Apply For This Job Online” button


    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.


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