• Senior Telecom Industry Analyst

    Posted Date 2 months ago(9/10/2018 10:35 AM)
    # of Openings
  • Overview

    We are currently seeking an experienced, dynamic and collaborative professional to serve as a Senior Telecom Industry Analyst within our Finance Contributors team.  Reporting to the Manager of Financial Operations you will:

    • perform USF Contributor education and outreach, for providing subject matter expertise both in-house and externally of FCC rules and directives related to USF contributors, and to be the primary resource for reviewing complex audit responses and appeal decisions.

    This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


    Working in a creative and fast-paced environment, the Senior Telecom Industry Analyst will be responsible for the comprehensive USF Contributor communication strategy, and for keeping current on industry trends both across the telecom population, and with specific companies whose product offerings affect the USF contribution base.  Among others, your responsibilities will include the following:

    • Serve as an expert in the telecommunications industry, keeping current on trends in technology and product offerings that affect the USF contribution base.
    • Serve as the primary point of contact on issues associated with program compliance by providing education and guidance on programmatic issues both externally and internally.
    • Responsible for contributor appeals, including audit appeals review, research and draft administrative decision letter.
    • Coordinate regulatory and technical documentation to assure that contributors remain compliant with their obligations to the USF.
    • Responsible for defining, managing and documenting a communication strategy and library of responses to complex contributor inquiries, rooted in FCC rules, instructions, and directives.
    • Identify and communicate emerging trends in contributor activity, monitoring industry news for important business status changes to particular companies, and new companies that will be required contributors.
    • Participate in the implementation of new contribution methodologies ordered by the FCC, such as changes to carriers’ reporting requirements, or the inclusion of new carriers (such as VoIP) to the revenue base.
    • Participate with key stakeholders within the Finance and Legal teams on problem solving and continuous improvements.
    • Assist in the preparation of operational results reporting and analysis with other Financial Operations staff.
    • Research and analyze contributor disputes and provide appropriate resolution.
    • Participate in the identification of non-compliant carriers including the preparation of Enforcement Referral packages to the FCC and referrals to Internal Audit.
    • Act as Subject Matter Expert for the Internal Audit Division’s and FCC Office of Inspector General’s review of contributor revenue reporting compliance, reviewing audit findings and drafting responses.
    • Develop and implement outreach and education strategies for USF contributors to ensure contributors have the required knowledge to successfully comply with FCC regulations and policy related to the USF.
    • Address common audit findings, industry reporting trends, and to mitigate contributor errors that impact the USF contribution base.
    • Work with the User Support Division to leverage the latest tools in educating contributors.
    • Other specific duties as assigned.

    About You


    The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Finance Contributors Division.

    • You have a Bachelor’s degree from an accredited institution in a related field (preferably in Finance, Accounting, Business Management, Legal, and/or Telecommunications).
    • You have 6 to 8 years working with project and performance management, business operations process improvement.
    • You have 4 to 6 years of industry expertise and experience in the telecommunications regulatory environment.
    • You have strong knowledge of telecommunications products and technologies.
    • You have strong working background in Excel, MS Word, and PowerPoint.
    • You have strong communication skills (both written and verbal).

    About USAC

    Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


    To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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