• Program Analyst - Compliance

    Posted Date 3 weeks ago(10/26/2018 3:10 PM)
    # of Openings
  • Overview

    In the Rural Health Care program, participating healthcare providers and service providers receiving USF support must satisfy program eligibility and compliance requirements by filing annual applications requesting USF funding. We seek an experienced, dynamic and collaborative professional to serve as Program Analyst reporting to the Manager of Program Risk and Reform within our Rural Health Care team to help reduce waste, fraud and abuse by ensuring excellent program integrity, compliance and risk management.

    This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


    Working in a creative and fast-paced environment, the responsibilities of the Program Analyst of Compliance will include the following:
    • Developing and carrying out action plans to address complaints and whistleblower issues as they arise
    • Taking appropriate action to resolve improper operational decisions when RHC identifies that a USAC decision was made in error
    • Responding to and tracking requests for data and/or information in regard to FCC requests and inquiries
    • Responsible for helping develop and implement risk management strategies
    • Identifying trends, atypical situations, or other issues that may require special consideration or procedures
    • Managing multiple conflicting priorities while supporting the various process owners
    • Ensuring the adherence to federal regulations, program rules, and FCC Orders
    • Conducting audit research
    • Other duties, as assigned


    About You

    The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the USAC from the compliance and risk perspective.
    • You are passionate about our mission to help Americans gain access to essential communications technology
    • You are proactive and highly organized, with strong attention to detail and follow through with the ability to handle multiple, complex tasks and establish priorities.
    • You have the capacity to work independently without significant guidance and be able to exercise good judgment, taking the initiative when necessary.
    • You have excellent analytical and proven problem-solving skills.
    • You can analyze and interpret program data to identify any risks, issues, solutions, and recommendations.
    • You can demonstrate strong interpersonal skills and have strong verbal and written communication skills.
    • You are proficient with the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Visio).
    • You have strong interpersonal skills and the ability to work in high-pressure situations
    • You have 2 to 3 years of experience performing duties similar to those listed above
    • You possess a Bachelor’s degree from an accredited institution

    The following skills are desired:
    • You have an understanding of USAC operations and support mechanisms
    • You have experience in legal or policy research
    • You have experience working with data manipulation tools


    About USAC

    Despite pervasive connectivity in most urban areas in the United States, as of January 2015 the FCC estimated that nearly 55 million Americans across the country had no access to broadband services. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.

    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.

    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.

    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

    To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.

    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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