• Senior Communications Specialist

    Posted Date 2 weeks ago(2/8/2019 9:03 AM)
    # of Openings
  • Overview

    We are currently seeking an experienced, dynamic and collaborative professional to serve as a Senior Communications Specialist, Internal within our HR team.  Reporting to the CHRO you will:

    • supports the development and execution of effective communication strategies for our target audiences internally.

    This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


    Working in a creative and fast-paced environment, the Senior Communications Specialist, Internal will work to ensure employees of an organization are kept informed and motivated.  Among others, your responsibilities will include the following:

    • Provide communications leadership and input for all strategic planning processes in conjunction with the Executive Leadership.
    • Develop a comprehensive internal communications strategy that outlines how to increase employee engagement.
    • Distribute executive messages, prepare presentations and internal memos, and conduct meetings to share information.
    • Ensure organizational initiatives and projects are successfully communicated to employees and board members.
    • Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email bulletin. You may also be required to work on the layout of content.
    • Deliver presentations at organizational events, such as company All Staff Meeting, Brown Bag Lunches, etc.
    • Draft messages or scripts from senior executives for presentation to employees in written or spoken form.
    • Ensure internal communications messages are consistent across all mediums and for different departments of the organization.
    • Ensure internal communication messages are consistent with external communication messages.
    • Respond to feedback from staff and adjust communications content accordingly.
    • Continuously monitor, measure, and improve the effectiveness of communication initiatives.
    • Ensure organizational initiatives, changes and projects are successfully communicated to the employee within the company.
    • Occasionally playing the role of project manager, in terms of coordinating content.
    • Work collaboratively across all levels of the business, from executive leaders to non-management employees, to gather information, analyze it and create messages, articles, stories, white papers, etc.
    • Other specific duties as assigned.

    About You


    The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the HR Division.

    • You have 5 to 7 years of professional experience, communications, PR, or related field.
    • You have 3 to 4 years of marketing, communications or project management experience.
    • You have a Bachelor’s degree from an accredited institution in a related field.
    • You have the ability to build strong relationships and engage and motivate teams representing diverse backgrounds and viewpoints.
    • You have experience developing an organization-wide strategy for program excellence, engaging community partners, media, and partnering with an Executive Director and peers.
    • You have effective oral and written communication skills including strong interpersonal skills.
    • You have experience with reporting and evaluating communication effectiveness.
    • You are proficient in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio) and Prezi.
    • You have familiarity with public relations strategies and brand development and standards.

    About USAC

    Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


    To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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