• Program Analyst

    Posted Date 4 days ago(7/17/2019 11:46 AM)
    # of Openings
  • Overview

    Your Team: High Cost Program

    The High Cost Program team helps provide support to ensure that telecommunication rates paid by consumers that live in high-cost areas are reasonably comparable to rates in other areas. Last year, we distributed $4.03 billion to over 1,900 eligible telecommunications carriers to support and benefit Americans living in remote or rural areas.  We’re a group of highly motivated individuals looking for additional teammates that can work both collaboratively and independently, to efficiently and creatively deliver on program needs.


    Your Role: Program Analyst of High Cost Support Mechanism

    You will be integral to the administration and operation of carrier and regulatory data, systems and operational processes that are employed to determine specific components of High Cost Support.  You will handle carrier information to ensure that monthly disbursements and quarterly projections are accurate, support the validation of monthly disbursements and quarterly projections, and resolve any stakeholder inquiries or issues.  You’ll also help ensure regulatory compliance of the High Cost program and review of telecommunications carriers’ eligibility designations.


    Responsibilities include:


    • Supporting the validation of monthly disbursements and quarterly projections, including report preparation for management review
    • Review carriers’ Certification and other documents for accuracy. Update HCLI system with new or change information
    • Work with large volumes of data to conduct analysis and prepare report
    • Ensuring the adherence to federal regulations for payments of all High Cost components, including program rules, eligibility designations, FCC orders and carrier certifications
    • Providing ground-level support for all stakeholder requests and issues
    • Conducting audit research
    • Supporting Program Manager(s) of the High Cost program in various projects
    • Assist the Senior Manager and the Director of the High Cost Support Mechanism in various High Cost projects, as needed.


    About You:

    • You possess a Bachelor’s degree from an accredited college and/or university (preferably in finance or related field)
    • You have excellent technical skills and are familiar with MS Office suites with advance Excel skills.  
    • You have 3 to 4 years of experience working in a professional environment as an Analyst or similar position
    • You enjoy flexing the left side of your brain and can easily analyze and interpret program data in order to identify any risks, issues, solutions, and recommendations
    • You can prepare and deliver information in a concise, professional written format
    • You are a detail-oriented person, using tested practices to track completion and success of your deliverables
    • You are an analytical thinker who can make informed decisions quickly and manage multiple work streams
    • You are excellent at establishing rapport with internal and external stakeholders


    The following skills are desired:

    • You have experience from working in the telecommunications industry, performing audit response functions and/or leveraging financial systems
    • You have knowledge of universal service fund mechanisms

    About USAC

    Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


    The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


    USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


    Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


    Additional information on USF programs can be found at: http://www.usac.org/about/about/who-we- are/default.aspx


    USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


    USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


    To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


    USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.


    Our Culture:

    USAC and its dedicated professional staff have expertise in all areas of administering federal universal service programs. As the administrator, USAC operates with a strong commitment to protecting the integrity of the fund and helping ensure affordable access to telecommunications services for communities across the country. This shared sense of purpose shapes a professional and diverse environment that encourages employees to grow and learn throughout their USAC careers. USAC offers a comprehensive benefits package, ongoing professional development opportunities, and balance between the demands of work and life. Our open-door policy promotes teamwork and collaboration. We invite you to apply and learn more about joining our team.


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