Manager of Audit and Assurance

Posted Date 1 week ago(10/18/2021 5:23 PM)
# of Openings


As USAC continues to support universal service impacting health care providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking an experienced, dynamic and collaborative leader to serve as Manager of Audit and Assurance (BCAP) within the Audit and Assurance Division. Reporting to the Senior Manager of Audit and Assurance you will:

  • assist in the development and execution of comprehensive audit plans and perform and manage advanced and specialized audits of the Universal Service Fund contributors and beneficiaries. 

This is an outstanding career opportunity for an individual interested in starting a journey into telecommunications law in supporting a public-spirited mission.


Working in a creative and fast-paced environment, the Manager of Audit and Assurance will oversee the activities of audit staff to ensure effective utilization in completing assigned tasks. Among others, your responsibilities will include the following:

  • Provide day-to-day support of assigned audit staff such as creating open lines of communication, providing status updates, advising on difficult situations.
  • Manage and oversee project management duties, including planning, scheduling, and coordinating the work of audit staff.
  • Review, monitor and assess progress of audits and projects, including identification of potential delays/roadblocks. Identify audit issues that require FCC guidance.
  • Collaborate with senior management with the identification, reporting, and evaluation of audit risk areas.
  • Facilitate remediation of the Universal Service Fund contributors or beneficiaries deficiencies with the appropriate process owners to ensure that issues are brought to logical closure.
  • Apply expertise to audit staff with audit standards and performance criteria, and audit requirements to produce quality deliverables in accordance with both department and professional standards.
  • Review and finalize audit findings and communicate findings to management and identify opportunities for improvement in the design and effectiveness of key controls.
  • Develop audit procedures/programs for achieving audit objectives and goals.
  • Perform human resource management activities including: identifying performance problems, developing plans for remedial action, evaluating performance, and interviewing and selecting staff.
  • Review and provide feedback on work paper documentation and audit reports.
  • Communicate audit status and results via written reports and oral presentations on a timely basis to the auditee and USAC management.
  • Participate in the coordination of outsourced audits and hiring of audit staff.
  • Participate with the identification, reporting, and evaluation of audit risk areas.
  • Other duties as assigned.

Supervisory Duties:

  • Direct a team of staff members and provide leadership to achieve goals and vision of the organization and the day-to-day operations.
  • Responsible for assisting with hiring and retaining staff, career coaching, professional development and accountable for the performance of employees.




About You


The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Audit and Assurance Division.

  • Bachelor Degree and/or relevant technical training and certifications.
  • Five (5) to Seven (7) years of professional directly related experience.
  • Three (3) to Four (4 ) years of management or internal operational/technical leadership experience.
  • Two (2) to Four (4) years of Risk Assessment experience.
  • Proficiency in Microsoft Office Suite.
  • Strong analytical and problem-solving skills, and attention to detail.
  • Excellent interpersonal, written and communication skills, and the ability to influence others.
  • Strong project management skills and experience with a proven history of results.
  • Some travel (up to 15%) may be required for audits.

Required Licenses/Certifications:

Certified Public Accountant (CPA), Certified Internal Auditor (CIA), and/or Chartered Accountant (CA)


Desired License/Certification:

Certified Fraud Examiner (CFE)

About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


Additional information on USF programs can be found at: are/default.aspx


USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.



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