Fraud Risk Investigator

Posted Date 2 months ago(12/2/2021 10:12 AM)
# of Openings


We are currently seeking an experienced, dynamic and collaborative professionals to serve as a Fraud Risk Investigator within our Office of General Counsel Division.  Reporting to the Director of Compliance and Fraud Risk you will:

  • analyze fraud trends within the Universal Service Fund programs USAC administers, identify opportunities for fraud, waste, and abuse within each program, and conduct investigations into fraud activities using data-based trend analysis and stakeholder complaints. 

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


Working in a creative and fast-paced environment, the Fraud Risk Investigator will investigate fraudulent activities within the Universal Service Fund programs to recover fraudulently distributed funds and combat fraud within the programs.


Among others, your responsibilities will include the following:

  • Investigate facts and prepare written and verbal analysis and recommendations for investigations.
  • Support federal government agencies, particularly the Federal Communications Commission and Department of Justice with law enforcement investigations.
  • Work with other members of the USAC Office of General Counsel and business units concerning the High Cost, Lifeline, Schools and Libraries and Rural Healthcare programs and the identification of risk.
  • Recommend process and procedural enhancements to identify and prevent further risks to the fund.
  • Applying investigative techniques, interview, validate factual information and prepare clear and concise reports on fraud events.
  • Independently develops and conducts investigations and analyzes information arising from allegations or irregularity, fraud, conflict of interest and impropriety.
  • Other specific duties as assigned


About You


The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Office of General Counsel.

  • You have a Bachelor’s Degree and/or relevant technical training and certifications.
  • You have five (5 ) to seven (7) years of directly related experience.
  • You have one (1) to two (2) years of operational and/or technical experience.
  • You have experience with federal regulatory compliance and investigations in fraud investigations in entitlement and benefit programs.
  • You have excellent oral and written communications skills, including the ability to prepare and deliver information concisely orally and in writing.
  • You have experience with Universal Service Fund (preferred).
  • You are proficient in Microsoft Office Suite.
  • You have high initiative, flexibility, proactive approach, and strong follow up skills.
  • You are able to exercise sound business judgement.
  • You have strong interpersonal skills and the ability to work in high-pressure situations.


About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.


The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.


USAC administers the USF programs—High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC’s rules.


Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.


Additional information on USF programs can be found at:


USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.


USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


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