Posted Date 2 months ago(12/7/2021 4:02 PM)
# of Openings


As USAC continues to support universal service impacting health care providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission.  We are currently seeking a dynamic and collaborative professional to serve as Receptionist on our Administrative Support team. Reporting to the Supervisor of Administrative Support you will:

  • provide telephone and clerical support for USAC staff.

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.


Working in a creative and fast-paced environment, the Receptionist will receive and direct visitors, as well as to answer the telephone promptly, courteous, and efficiently, direct calls to the appropriate person, and take messages when necessary.  Among others, your responsibilities will include the following:

  • Welcome visitors by greeting them, in person, or on the telephone.
  • Maintain security by following procedures; monitoring logbook and issuing visitor badges.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material.
  • Provide basic and accurate information in-person and via phone/email.
  • Answer and direct incoming telephone calls.
  • Prepare, receive, and distribute FedEx packages, incoming mail, faxes, and other deliveries to office staff.
  • Inform other employees of visitors’ arrivals or cancellations.
  • Assist office personnel on clerical assignments on request.
  • Other responsibilities as assigned.


About You


The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Administrative Support team.

  • Bachelor’s Degree and/or relevant technical training.
  • Three (3) to Five (5) years of directly related experience.
  • Excellent interpersonal and communication skills.
  • Excellent organizational skills.
  • Present a professional image to all USAC visitors.
  • Provide outstanding customer service.
  • Ability to be resourceful and proactive when issues arise.
  • Proficiency in Microsoft Office Suite.

About USAC

Why Work Here?


Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at:



USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage.  Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year.  Regular telework schedule and opportunities to take professional development courses and training.


A Multicultural Team

We have actively built an organization that doesn’t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.


USAC is committed to providing a safe and healthy workplace for all employees.  All offers of employment with USAC are conditioned on completing and passing a background and reference check and certification of vaccination against COVID-19.  USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.


To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.


USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.


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